Privacy Policy

Last updated: 27 December 2024

Virtual Dome ("we", "our", or "us") is committed to protecting your privacy. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website virtualdome.ma and use our services.

1. Information We Collect

We collect the following types of information: **Information you provide to us:** - First and last name - Email address - Phone number - Company name - Project information **Information collected automatically:** - IP address - Browser type and device - Pages visited and time spent - Referral source - Cookies and similar technologies

2. Use of Your Information

We use your information to: - Provide and improve our services - Respond to your requests and questions - Send you marketing communications (with your consent) - Analyze website usage - Comply with our legal obligations

3. Legal Basis for Processing (GDPR)

In accordance with the General Data Protection Regulation (GDPR) and Moroccan Law 09-08, we process your data on the following legal bases: - **Consent**: For marketing communications - **Contract performance**: To provide our services - **Legitimate interests**: To improve our services and ensure security - **Legal obligation**: To comply with applicable laws

4. Sharing Your Information

We do not sell your personal information. We may share your information with: - Our service providers (hosting, analytics, email) - Legal authorities if required by law - In case of merger or business acquisition

5. Your Rights

Under GDPR and Moroccan law, you have the right to: - Access your personal data - Rectify inaccurate data - Delete your data ("right to be forgotten") - Restrict processing of your data - Port your data to another service - Withdraw your consent at any time - File a complaint with the CNDP (National Commission for the Control of Personal Data Protection)

6. Cookies

We use cookies to: - Ensure proper website functionality - Analyze traffic (Google Analytics) - Improve your user experience You can manage your cookie preferences through your browser settings.

7. Data Security

We implement appropriate technical and organizational security measures to protect your data against unauthorized access, modification, disclosure, or destruction.

8. Data Retention

We retain your personal data for as long as necessary for the purposes described in this policy, unless a longer retention period is required or permitted by law.

9. International Transfers

Your data may be transferred and processed in countries outside Morocco or the European Economic Area. In such cases, we ensure appropriate safeguards are in place.

10. Contact

For any questions about this privacy policy or to exercise your rights, contact us: **Virtual Dome SARL** **Email:** [email protected] **Address:** Marrakech, Morocco